What to include in a cleaning quote request: a copy-and-use checklist

Start with location, space and timing

Include the full postcode and property type, then room counts or approximate floor area. Add the preferred date, any handover deadline and whether you can be flexible. Explain occupancy and when keys are available. County names alone do not tell a provider whether your address is covered or how access will work.

Describe tasks and condition separately

List the jobs you want and explain current condition. For example, kitchen surfaces and bathroom fixtures are tasks; heavy build-up or long gaps between cleans are condition details. Mention appliances, carpet areas and cupboard interiors separately so they are not lost in the general request. Photographs can help but should show the issue without including unnecessary private documents or personal information.

Make access and supplies clear

Explain stairs, parking restrictions, entry systems, pets and secure areas. Ask who supplies products and equipment. For office enquiries, include opening hours and desk or document boundaries. For carpet work, state known materials, stains and previous treatments. These practical details can change the scope even where two properties have the same floor area.

Ask for inclusions, exclusions and the total

Request the agreed checklist, any separately priced tasks, the total and applicable booking terms. Ask how extra work would be approved if the condition differs from the description. For a timed visit, clarify task priorities; for a fixed quote, clarify the defined outcome. Keep the response so both sides have the same reference.

Use this simple enquiry template

Hello, I would like a quote for [service] at [postcode]. The property is [type and size] with [rooms or areas]. My priorities are [tasks], and the current condition is [brief description]. I prefer [date or frequency]. Access is [details]. Please confirm coverage, availability, inclusions, exclusions and the total price. Add photos or material information if relevant.

Your practical checklist

• Service and full postcode
• Property size and condition
• Priority tasks and extras
• Date, frequency and access
• Supplies and equipment arrangements
• Inclusions, exclusions and total

Common questions

Do photographs replace a clear task list?

No. Photos help explain condition, while a task list defines what you want included.

Should I send the same brief to several providers?

Yes, if you want meaningful comparisons. Use the same property details and tasks for each enquiry.